What is CONTACT USA? CONTACT USA (CUSA) is a network of crisis intervention and telephone helpline centers across the nation. Conceived in 1967 as a response to the growing social issues of a changing nation, CONTACT has grown and evolved into a network of centers in 20 states, exploring new ways in which to serve their individual communities.
One factor remains constant in each center - from Connecticut to California: thousands of volunteers that commit their time and help to serve their community through work at a CONTACT center. An elderly woman with time on her hands; a young couple with social concerns; a single mother, father, brother, sister - it matters not. They are all volunteers with one common goal - to be a human voice that will listen, relate and share. CUSA Centers are often the initial link in the human service chain. Many other health and social service organizations turn to us not only to handle their after-hours calls, but as their first step for clients entering their programs. Often, whether or not a person gets help can be determined by that first call to CONTACT.
To read about the history of our organization, click here. Mission Providing leadership and support to centers that provide helpline services to people in crisis or need. Vision The leadership and support Contact USA provides will enable member centers to thrive and provide professional, effective service Values Statement We value and respect all human beings. We reach out in compassion to ease human suffering. We believe in the effectiveness of trained volunteers and staff. Our history is based in Judeo-Christian principles but our service is to all mankind with no prerequisite for Christian faith or conversion and no requirement for proselytizing. Board of Directors, 2007 Virginia Bainbridge, Executive Director Eleanor K. Letcher, Chair Dorothy Triplett, Vice Chair Tim Jansen, Treasurer Hollis Easter, Secretary Molly Brack, Member Peter Meyers, Member Dianne Wilgen, Member