What is Contact USA?
The mission of CONTACT USA is to provide leadership and support to centers which provide community-based telephone and online emotional support for people in crisis.
The support CONTACT USA offers will enable centers to thrive and to provide professional, effective service.
CONTACT USA is a network of crisis centers helping people to realize their potential, self-worth, and inner resources. CONTACT promotes unconditional regard for and acceptance of all people.
We value people. We treat all people with respect and courtesy and create an environment of acceptance that supports the attainment of each individual’s personal and professional aspirations. We actively promote respect for the confidentiality and dignity of individuals.
We Value Excellence. We value the dedication of all members in our organization to establish and adhere to best practices in the fields of crisis intervention and suicide prevention.
We Value Diversity. We recognize that diversity creates a breadth of perspectives and strengthens our organization.
We Value Communication. We actively promote open communication in a safe and non-judgmental environment.
We Value Integrity. We adhere to the highest ethical standards.
We Value Hope. We believe in helping those who may be considering suicide through prevention, intervention and post-vention efforts.
One factor remains constant in each center—from Connecticut to California: thousands of volunteers that commit their time and help to serve their community through work at a CONTACT center. An elderly woman with time on her hands; a young couple with social concerns; a single mother, father, brother, sister - it matters not. They are all volunteers with one common goal - to be a human voice that will listen, relate and share.
CUSA Centers are often the initial link in the human service chain. Many other health and social service organizations turn to us not only to handle their after-hours calls, but as their first step for clients entering their programs. Often, whether or not a person gets help can be determined by that first call to CONTACT.
Board of Directors
Mary Drexler, Executive Director
Molly McCoy Brack, Chair
Michael Reading, Vice Chair and Accreditation Coordinator
Dorothy Triplett, Secretary
Eleanor Letcher, Treasurer
Marshall Ellis, Member
Tim Jansen, Member
Brenda Patterson, Member
Gail Selander, Member